|
|
General Returns Policy
You may
return any new, unopened items sold and
fulfilled by heal-empower.com within 30 days of
delivery for a full refund. This will be only
the value of the product and will not cover the
shipping cost.
We'll also
pay the shipping costs and return shipping costs
if the return is a result of our error. Items
should be returned in their original product
packaging. Write to us on
productsupport@heal-empower.com
and we will guide you through the process.
How Refunds are Issued
|
If you paid by
... |
Your
refund will go to
... |
... after your
return is processed |
|
Credit card |
Credit card |
3-5 business days |
|
Bank account |
Bank account |
Up to 10 business days |
|
Cheque |
By Cheque to you |
Up to 10 business days |
|
Demand Draft |
By Cheque to you |
Up to 10 business days |
|
Gift certificate |
No refund issued |
N/A |
|
Exchanges
If you
received a faulty item and need to exchange it
for the same item, email us on
productsupport@heal-empower.com
to request a replacement. If you would like to
exchange an item for a different one, please
return the original item and place another order
for the item you wish to purchase. You do not
have to wait for us to receive the original item
before placing the new order.
If you have any questions, please
Contact Us
|
